Step by Step
Contact our Care Team
Include the following information when you reach out to us:
- Your full name
- When you plan to get tested
- Address of the testing site you plan to visit
In the meantime, download the Whereby app for your mobile phone or tablet. If you are using the desktop, you will need the latest version of Chrome.
Test video connection
Our care team will be in touch with you and test the video connection to make sure everything is working. This ensure you are all set without additional stress at the testing site.